Call us 0800 800 880

COVID-19 Updates

Last updated: Sunday 28 February 3:30pm

We want to reassure you that our number one priority is to ensure the wellbeing and safety of our team members, our customers and communities as COVID-19 continues to develop.

Deliveries
We are able to deliver all products in our range. Delivery times are currently as normal. Depot delivery is currently unavailable on the website - please call our sales team on 0800 800 880 if you'd prefer delivery to a freight depot.

Auckland Store / Pickups
During Level 3 our Auckland Store is open for contactless click & collect 9:00am - 5:00pm. Payment must be made prior to collection - either online or over the phone. To keep distance between staff and customers we are unable to assist with loading product in to your vehicle. The showroom is closed during this time.

Sales & Customer Service
During Level 3 our staff are all working from home and we are able to provide the same troubleshooting and product support, however parts and service agents may be delayed until we reach Level 2 or lower. Our email, messaging, live chat and phones are on as normal.

You may have concerns about your orders and delivery dates. We're here to help, and we're dedicated to making sure you get what you need.

To find out more about the COVID-19 situation in New Zealand we recommend visiting covid19.govt.nz.

Take care,
Richard Humphries
Trade Tested Founder