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Cancelling an order

If you need to cancel your order for any reason, please call us on 0800 800 880 as soon as possible.

Please note that while we do our best to honour requests to cancel an order, we cannot guarantee that this will be possible.

If your order has not shipped you can expect to receive a full refund.

If your order has shipped and has been handed over to the courier, you'll need to follow the returns process once your order arrives. Please note your delivery fee will not be refunded.