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Returns & Cancellations
Goods may be returned if they are damaged, faulty or wherethe goods delivered are not those ordered. 

If returning goods, they should be returned back to Trade Tested within 7 days of receiving them. They should be sent via a courier company. Trade Tested will not take responsibility for any items lost in transit being returned back. 

All returns must be pre-arranged with a Trade Tested sales representative. Goods returned that have not been pre-arranged will not be accepted. 

Goods returned must be in original condition and packaging and mustalso include all accessories and a copy of the tax invoice. 

All goods except faulty goods must be unopened. 

If a product, within its warranty period, is defective or damaged, it will be repaired or replaced at no further charge, alternatively Trade Tested, at it's discretion, may offer a refund on goods where repair or replacement is not possible. 

Trade Tested gives no express guarantees unless they are in writing. Unless the goods are acquired for business purposes, Trade Tested will repair or replaceany goods which fail to comply with any guarantee contained in the ConsumerGuarantee Act 1993. 

Nothing on this site is to be construed as recommendation to use anyparticular product.