30 Day Returns Policy
Our 30 day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with an exchange or full refund.
The 30 day period starts from the date of delivery or collection and items must be received back before the end of the 30 day period. All returns must come back in unused, resaleable condition in original packaging and shipping costs are non-refundable. If you are not completely satisfied with your purchase, the best thing to do is contact us and we'll be happy to do our best to resolve any issue.
1. Return the item to our Auckland Store.
2. Return the item to our warehouse via a shipment method of your choice. Please contact us for return address details.
Please make sure you contact us first for an authorisation code before returning your product.